Refund and Return Policy

Thank you for purchasing the AI Soccer Prediction Agent and Data Analytics tools from McTouch Intelligence. Due to the nature of digital products, our refund and return policy is as follows:

1. No Automatic Refunds

Generally, we do not offer refunds for our AI Soccer Prediction Agent and Data Analytics tools. Once a purchase is made and the product is delivered or access is granted, it is considered a final sale.

2. Exceptional Circumstances

In certain exceptional circumstances, a refund may be considered at the sole discretion of McTouch Intelligence. These circumstances may include:

  • Product Malfunction: If the AI Soccer Prediction Agent or Data Analytics tool is proven to be significantly malfunctioning and we are unable to resolve the issue within a reasonable timeframe.
  • Misrepresentation: If the product was significantly misrepresented in its description, leading to a purchase based on incorrect information.
  • Duplicate Purchase: If you accidentally made a duplicate purchase of the same product.

3. Refund Request Process

To request a refund, you must contact our customer support team within 14 days of the purchase date. Your request should include:

  • Your order number.
  • A detailed explanation of the reason for your refund request.
  • Any supporting documentation or evidence to support your claim (e.g., screenshots of errors, description of the issue).

4. Evaluation of Refund Requests

All refund requests will be carefully evaluated by our team. We may request additional information or clarification to assess the validity of your claim. Our decision on whether to grant a refund is final.

5. Refund Method

If a refund is approved, it will be issued using the original payment method used for the purchase. Please allow a reasonable processing time for the refund to be reflected in your account.

6. Subscription Cancellations

If you have a subscription to our AI Soccer Prediction Agent or Data Analytics tools, you can cancel your subscription at any time. Cancellation will prevent future charges, but no refunds will be provided for the current subscription period.

7. Contact Information

If you have any questions about our refund and return policy, please contact us at:

McTouch Intelligence
[Your Company Address]
[Your Email Address]

We reserve the right to modify this refund and return policy at any time. Any changes will be posted on our website.